See Tagging in Action

See Tagging in Action

Learn how Sprout customers are finding success with Tagging with specific examples across industries and teams.

About this course

No matter what industry you’re in, you’ll find inspiration for setting up and managing your campaigns and hashtags. We show you how tagging allows you to track campaign performance and set benchmarks based on previous campaigns.

We then detail how Customer Care teams use the Smart Inbox to seamlessly streamline their organizational efforts across customer issues, community feedback and communication.

We dig into how tagging allows you to understand your community’s thoughts and sentiment, and go deeper into how to identify what's driving that sentiment by tapping into the “why” behind their feelings.

We’ll touch on how our Advanced Listening features can expand sentiment tracking beyond your own social channels.

We’ll also show you how Premium Analytics can apply tags for deeper campaign analysis and post-level metrics.

Finally, we highlight the unique ways agencies utilize tags to drive success for their clients.

 

Learning Path10 min

  • See Tagging in Action
  • Tagging for Campaigns and Hashtags 3 min
  • Tagging for Customer Care 3 min
  • Tagging for Social Listening in the Smart Inbox 3 min
  • Deep Analyzing with Tagging 1 min
  • Take Action!
  • Course Completion Survey

About this course

No matter what industry you’re in, you’ll find inspiration for setting up and managing your campaigns and hashtags. We show you how tagging allows you to track campaign performance and set benchmarks based on previous campaigns.

We then detail how Customer Care teams use the Smart Inbox to seamlessly streamline their organizational efforts across customer issues, community feedback and communication.

We dig into how tagging allows you to understand your community’s thoughts and sentiment, and go deeper into how to identify what's driving that sentiment by tapping into the “why” behind their feelings.

We’ll touch on how our Advanced Listening features can expand sentiment tracking beyond your own social channels.

We’ll also show you how Premium Analytics can apply tags for deeper campaign analysis and post-level metrics.

Finally, we highlight the unique ways agencies utilize tags to drive success for their clients.

 

Learning Path10 min

  • See Tagging in Action
  • Tagging for Campaigns and Hashtags 3 min
  • Tagging for Customer Care 3 min
  • Tagging for Social Listening in the Smart Inbox 3 min
  • Deep Analyzing with Tagging 1 min
  • Take Action!
  • Course Completion Survey
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